FAQ -- FREQUENTLY ASKED QUESTIONS.

Q: Is Ashleigh Brilliant a real person?
A: Yes, and that's my real name.

Q: What are Pot-Shots? Are they the same as Brilliant Thoughts?
A: Yes, those are just two different brand names for my original expressions of 17 words or less, which may or may not be accompanied by illustrations.

Q: Are there really 10,000 different Pot-Shots?
A: Yes, and you can get them all on one CD.

Q: How long have you been in business? How long on the Internet?
A: The business began in San Francisco in 1967. We've been online since 1995.

Q: Where exactly are you located?
A: We operate out of a small house in Santa Barbara, California. Click here for directions.

Q: How can you be contacted?
A: By phone ( 805-682-0531)
email: ashleigh@ashleighbrilliant.com or regular mail: Ashleigh Brilliant, 117 W. Valerio St., Santa Barbara CA 93101

Q: Is your online ordering system secure?
A: Yes.

Q: What have other customers said about you?
A: Click here to see some testimonials.

Q: What guarantee do you offer?
A: We've been in business over 40 years, and have always guaranteed Satisfaction or Your Money Back.

Q: How can I place an order?
A: Online
By mail, using our print-out order-form
By phone: (toll free) 805-952-3879 access code 77

Q: How fast will my order be processed?
A: Most orders are shipped the day received, or the next business day.

Q: Do you accept credit cards?
A: Yes, Mastercard or Visa.

Q: How do you ship?
A: Usually by U.S. Postal Service, sometimes by UPS or FedEx

Q: What is your policy on handling and mailing charges?
A: Within the U.S., we charge 20% on orders up to $25, 10% on orders between $25 and $50, and nothing at all on orders over $50.

For shipping abroad (by air, of course) we charge 50%, except for CDs, which are shipped free anywhere in the world.

Q: How should I start?
A: Most people start with a catalog, or with one or more of my books.

Q: What is the legal status of your material?
A: It's all protected by International Copyright.

Q: How do I get permission to use your material?
A: Put your request in writing and explain just what kind of use you have in mind. Send it to me at ashleigh@ashleighbrilliant.com.

Q: Do you make public appearances?
A: I do. Please send me your proposal.

Q: Do you write other things besides Pot-Shots?
A: One of my books ("Be A Good Neighbor, and Leave Me Alone") is mostly essays, and another ("The Great Car Craze") is social history. I send out letters on an irregular basis to a list of email friends. If you'd like to be on it, just let me know.

Q: Are translations available?
A: One of my books of Brilliant Thoughts (#8) contains translations into Spanish, French, and German. We also offer a set of postcards in Russian.


CLICK HERE TO ORDER ON-LINE
To order by phone toll-free call (800) 952-3879 access code 77
Email: ashleigh@ashleighbrilliant.com or use our print-out/mail-in order-form.
Mailing address: 117 W. Valerio St., Santa Barbara CA 93101 U.S.A.
Copyright Ashleigh Brilliant 2008. All Rights Reserved.

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